Monthly Archives: July 2013

The value of good service?

I am writing this whilst spitting tacks (quite a feat I can assure you). The reason I am spitting tacks is due to poor customer service from one of our beloved brands – Mini. We have recently bought a Countryman … Continue reading

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A little (more) help from my friends

I have blogged several times about conferences but this blog is focussed slightly differently from the others. I was co-chair of the CIMA MiP conference a couple of weeks ago and I have to say it went better than I … Continue reading

Posted in Small Business Communication, Small Business Confidence | Leave a comment